bidbld Privacy Policy

Last Updated: 7-1-2025

Introduction

At bidbld ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information obtained through our website and SaaS estimating services for contractors. This policy applies to personal data as well as any project or business-related data entered into the platform by users, such as client information or jobsite documentation.

Scope

This Policy applies to users of our software, including trial users, paid subscribers, and website visitors. It applies to all data collected via our SaaS platform, mobile applications, support services, and marketing materials.

What We Collect

If you upload information about third parties (e.g., homeowners, lenders), you represent that you have the necessary rights or consent to do so.

  • Account & Profile Info: name, email, company, address, phone, business license details, password, business role.
  • Project Data: estimates, project details, photos, documents, digital scans, videos, lender & client information
  • Usage Data: IP address, device/browser type, log data, cookies, analytics
  • Billing & Payment Data: credit card and billing address when you subscribe
  • Support & Feedback: Any communications sent to us including support tickets and survey responses

How We Use Your Data

  • Provide, operate, improve and maintain our Services and conduct data analysis and system performance.
  • Process payments and subscriptions
  • Create, save, and manage your estimates and project files
  • Communicate updates, promotions, support, and marketing content (you may opt out of marketing communications at any time).
  • Monitor usage, troubleshoot issues, and improve performance
  • Comply with legal obligations and enforce our terms
  • Authenticate your account and enable secure access

Analytics, Cookies & Tracking Technologies

We use cookies and similar analytics tools like Google Analytics to gather aggregate information about how users interact with our website and Services. These tools may collect your IP address, time spent on pages, click behavior, and other anonymized data. See Cookie Policy at bidbld.com

You can opt out of some analytics services if you wish.

Data Retention

Data for trial accounts may be deleted after a period of inactivity, unless converted to a paid subscription. We retain personal data only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Sharing & Disclosure

We may use aggregated or de-identified data for research, benchmarking, or to improve our services, provided it cannot reasonably identify any individual. We do not sell your personal data. We may share data with:

  • Third-party service providers (e.g., hosting, payment processors)
  • Affiliates and partners for service delivery
  • Legal authorities if required by law
  • Successors in a business transaction

Third-Party Integrations

Users are responsible for configuring or authorizing integrations, and third-party use of data is subject to their own terms. Our Services may integrate with third-party tools such as:

  • CRM software (e.g., HubSpot, Salesforce)
  • Accounting platforms (e.g., QuickBooks)
  • Communication tools (e.g., Slack, email providers)
  • Payment processors (e.g., Stripe, PayPal)

These integrations may access or store user data as needed to provide requested features. We do not control the privacy practices of these services, and we encourage you to review their respective policies.

Your Privacy Rights

  • Access/Correction/Delete: Request copies or updates to your data
  • Opt-out: Stop receiving marketing materials
  • State-specific rights: (e.g., California CCPA, Nevada)
  • International users: Rights under GDPR and UK laws (access, portability, erasure, etc.)

User-Generated Content

bidbld may use anonymized or aggregated elements of user-generated templates to improve platform functionality, training, or shared libraries. If you submit or upload content to the platform (e.g., estimate templates, photos, materials lists), you retain ownership. However, you grant us a limited license to use this content solely for delivering Services and supporting your account.

Some features may allow sharing content publicly or within a team. Be cautious with any personally identifiable or confidential information.

Data Security

We implement appropriate technical and organizational measures to secure your data in transit and storage. We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. No system is 100% secure. We encourage use of strong passwords and protecting your credentials. We use TLS encryption, password hashing, and restrict access to authorized personnel only.

Data Breach Notification

Users will be notified as required by law in the event of a breach.

International Transfers

Our servers are located in the United States. If you are accessing our Services from outside the U.S., your information may be transferred to and processed in the United States. We implement safeguards to ensure lawful and secure transfers (e.g., SCCs, GDPR compliance). We process data under lawful bases such as contract performance, user consent, or legitimate business interests.

Children’s Privacy

Our Services are intended for adults only. We do not knowingly collect personal data from users under 13. If you believe we inadvertently captured a minor’s data, please contact us to delete it.

Changes to Our Privacy Policy

We may update this Policy at any time. We will post the updated version with a revised “Last Updated” date. For material changes, we’ll notify you directly or via a notice on our site. We encourage you to review this policy regularly for any changes.

Contact Us

If you have questions or wish to exercise your privacy rights, please contact us at:

  • Email: [email protected]
  • Mailing Address: 1604 Home Avenue, Columbus, IN. 47201
  • Phone: 1-855-962-5368